Terms & Conditions

Welcome to KYO Clothing Official’s online store. The terms and conditions below apply to all visitors and users of www.kyoclothingofficial.com.my. By using our site, you agree to be bound by these terms and conditions.

General

We reserve the right to modify, update, or remove any part of these terms and conditions at any time without prior notice. Any breach of these terms may result in immediate action being taken by KYO Clothing Official.

Site Contents & Copyrights

Unless otherwise stated, all content—including images, illustrations, designs, icons, photographs, videos, and text—featured on this website are the intellectual property of KYO Clothing Official and are protected by copyright and other relevant laws. These materials may not be reproduced, modified, or used for commercial purposes without our written consent.

Comments & Feedback

All comments and feedback should be directed to admin@kyoofficial.com.my

Users agree that any comments submitted will not violate the rights of third parties, including copyright, trademark, privacy, or proprietary rights. Users also agree not to post unlawful, abusive, or obscene content. The user is solely responsible for the content they post.

Product Information

Please note that actual product colors and textures may differ from those shown on your device due to monitor settings.

Newsletter

By using our website, you agree that KYO Clothing Official may send newsletters and promotional content to your email regarding updates, new products, and special offers.

Indemnification

You agree to indemnify, defend, and hold harmless KYO Clothing Official from any and all claims, damages, costs, and expenses—including legal fees—arising from your use of the site.

Links to Other Sites

Links to third-party websites may be provided for your convenience. KYO Clothing Official is not responsible for the content, availability, or loss/damage that may result from the use of these third-party sites.

Inaccuracy Information

Occasionally, there may be typographical errors or inaccuracies related to product descriptions, pricing, or availability. We reserve the right to correct any such errors and to update or modify information at any time without prior notice. If you are not satisfied with a product due to such discrepancies, you may return it with the original invoice.

Termination

This agreement remains effective until terminated by either the customer or KYO Clothing Official. Customers may terminate at any time. KYO Clothing Official reserves the right to terminate access without notice if the customer is found in violation of these terms.

Refund Policy

Refunds will be processed once the returned items are received and inspected by our return center. Depending on the condition and reason for return, you may receive a full or partial refund.

Shipping & Delivery Policy

• Ready Stock Items: Delivery within 1–3 working days.
• Pre-order Items: Delivery within 7–10 working days.
• Out of Stock Items: Please contact us via email or phone for assistance.

Payments

All purchases are subject to a one-time payment. Accepted payment methods include Visa, MasterCard, and other online payment options available at checkout.

All card payments are subject to authorization and verification by your card issuer. If we do not receive the necessary authorization, we will not be responsible for delays or cancellations of your order.